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How
and When to Order
To ensure quality we currently
do not ship Internationally.
The cut-off time to place
an order for next day delivery is 1:00 p.m. eastern standard
time, the day before your order is expected (i.e. order before
1:00 p.m. Monday for delivery Tuesday). We highly recommend
that you call us first if you have a critical order and if
you are placing an order close to the cut-off time for delivery
the next day. For the best results to ensure timely delivery,
place your order 2 to 3 days minimum in advance of the desired
delivery date, and for optimum results, order one week in
advance.
Fedex does not pickup or deliver on certain holidays, i.e. Thanksgiving Day, Christmas Day, New Years Day, Fourth of July, and Labor Day. If you need clarification for other holidays please call Fedex 800 number, Charlies Stone Crabs 877 number or contactus@charliesstonecrabs.com.
Please be aware Charlie’s
Stone Crab Claws are harvested and processed on a daily basis,
never frozen, and are not prepackaged. We prepare and package
your orders the morning of the ship date, to ensure you receive
the freshest possible Stone Crab Claws. Fresh Stone Crab claws
are subject to availability due to weather conditions and
reasons beyond our control.
Charlie’s Stone Crabs
utilizes Fed Ex Overnight exclusively for delivery
of our products, to ensure the timeliest delivery of your
Florida Fresh Stone Crab Claws. Fed Ex Overnight
Deliveries, in most cases, are delivered by 12:00 p.m. Tuesday
through Saturday depending on delivery in your geographical location, exceptions being addresses
outside metro areas and locations in remote rural areas.
If you need to check the status of your order while in transit via fedex use the following link; http://www.fedex.com/Tracking?cntry_code=us . Or if you prefer call Fedex 1-800-463-3339 to track your package, all you will need is your tracking number which will be emailed to your email address, once your package is in transit.
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Shipping days are: Monday through
Friday (orders by 1:00 p.m.) |
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Delivery days are: Tuesday through Saturday |
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Note: All Saturday deliveries are optional,
with a $20.00 charge, per package. |
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Fed Ex does not pick up or deliver on Sunday,
therefore there is no Monday delivery. |
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Fed Ex requires a physical address for delivery,
no post office boxes. |
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A no signature required release is our standard
policy for delivery of your order, if you |
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prefer that your order require a signed release
at time of delivery please place your |
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instructions in the additional information
box, when completing your order. |
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We strongly recommend that someone be at the
address to accept delivery of your |
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order and refrigerate immediately. |
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You will be provided via email a Fedex shipping notification with a tracking number if you |
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desire to check the delivery status of your order. |
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Prices of all First Mate and Captain’s
Dinner’s and Specials include shipping and handling |
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charges, except for the Saturday delivery option, at
$20.00 per package. |
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When buying by the pound, please note the
shipping and handling charges are extra. |
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Refer to the shipping and handling page for
rates. Minimum of three pounds per order. |
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Special requests or instructions required?
Include your comments in our additional |
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information box, when completing your order.
If time is of the essence, do not hesitate |
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to call us at 1-877-563-2101. |
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Stone Crab Claws are seasonal (October 15
through May 15) prices and the |
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availability may fluctuate daily. |
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Having a large party, need 25 pounds or more?
See our 25 lbs., 30 lbs. and 40 lbs. Specials! |
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For further details, or to answer any questions,
please feel free to call us at |
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1-877-563-2101 between 9:00 a.m. to 5:00 p.m.
eastern standard time |
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or email us at |
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Our Stone Crabs are harvested, prepared,
and shipped from one location on the waters edge. Straight
off of our boats they are cooked, chilled, graded, and shipped
immediately. A turnkey process that provides you with the
freshest, most delectable experience you could ask for.
From harvest to your door,
overnight!!
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| Welcome to Charlies Stone Crabs!! |
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